Saturday, December 19, 2009

Aku seorang CE

CE ? ape tue ? computer engineering ; betul gak , computer engineer ;betul gak , customer executive ; betul gak , customer engineer; pun betul gak .

Dekat MMU aku amik course CE ( computer engineering ) , bile dah keje dapat post CE ( cust engr.)

Keje CE kat kompeni ni byk buat aku selalu keluar ke customer site. Mostly at their data centre, do break fix, installation , check log , preventive maintenance and etc.
Dalam seminggu , ade satu hari saja wajib gi office , hari Khamis ( sbb ade meeting )..other day..up to me to organize.

Sometime work from home ...ala kalau kena panggil gi opis ..10 minit je dah sampai .
Keje camnie , biasa malam atau weekend baru best . Bukan sbb ape .. nak claim OT nye pasal . OT dikira after 5:00 pm kita still work dan juga work on weekend. Cam aku , tak byk keje OT , monthly tak lebih 50 jam pun , tak macam platform lain , OT sampai beratus - ratus jam .

Selain OT, aku gak kena standby, dalam sebulan ade la sekali . Standby selama seminggu setiap hari , after 5:00 pm sampai 8:00 am . Maksud standby ni, aku on-call . If ade customer log a problem after office hour, then aku kena attend la.Attend tu yg best..dikira OT. kalau takde call pun ..claim standby je la . dalam sejam claim ada la xx% from basic.

So far , aku jadi CE ni OK and best. Flexi time mgmt. Time problem mmg solve..ade sampai sehari tak tido duduk site utk solve the problem. Ade sahari xde keluar, standby saja .


Ada customer yg depend pada CE. ..anything ask the CE, CE have everything pasal machine diorng. Ade CE yg dipanggil residence engineer. Dia duduk dekat certain customer site everyday.

Utk customer dapat CE yg menjaga machine diorng, customer kena ade maintenance agreement with us. Mean , every month we put certain charge for all the machine that they agreed for us to do maintenance. Customer must pay walaupun mesin tu takde rosak. Mean some sort of insurance la kot ..tak sakit pun kena bayar, bile sakit je ..terus gi berubat ..dan tak payah bayar duit ubat tu.

Aku seorang CE - everyday new experience

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